This is the part of the NDIS application that stops people. Twenty-eight boxes in the Commission’s portal, each asking how your service does one thing, specific to your organisation. Here is every one of them, with what each box is looking for, so you can see the whole job before you decide how to do it.
24 from the Core Module · 4 from the SIL supplementary module that commenced 1 July 2026 · list checked against the Commission’s pages on 15 October 2026.
Using the Commission’s new portal? See the steps, Part 1 and Part 2 →
You read each SIL quality indicator, rate yourself met / partly met / no evidence, and get a summary. Useful, worth doing, and free in several places. It covers the four SIL standards only.
Ratings are not answers. The portal will not accept a score — it wants prose describing the arrangement. And the 24 Core Module questions are untouched by any SIL self-rating tool.
Nothing here is secret; the Practice Standards are public. We publish the list because you should be able to see the size of the job before anyone asks you for money.
Tap a question to see what the box is looking for, what a strong answer shows, and the official standard it comes from.
A good answer shows each participant's legal and human rights in everyday practice, not just a policy. Covers talking with each person in the way they understand, and staying connected to people they choose.
What a strong answer shows: Name what staff do differently on a normal shift because of these rights.
Official standard: Core module, Rights and responsibilities (NDIS Commission) ↗The box wants evidence that each participant's culture, diversity, values and beliefs are identified at their direction and respected, and that they can keep practising them while receiving supports at home.
What a strong answer shows: Describe how the house routine changes to fit each person's culture and beliefs.
Official standard: Core module, Rights and responsibilities (NDIS Commission) ↗Look for consistent practices that protect each person's privacy and dignity day to day. Covers explaining confidentiality in a way they understand, and agreeing what is collected, including photos, audio or video.
What a strong answer shows: Cover personal care, shared bathrooms, bedroom doors and how staff speak about residents.
Official standard: Core module, Rights and responsibilities (NDIS Commission) ↗A good answer shows each person gets timely information to make their own choices, with time to think and seek advice. Covers dignity of risk, autonomy including intimacy and sexual expression, and an advocate of their choice.
What a strong answer shows: Point to how staff support a risky choice instead of quietly overriding it.
Official standard: Core module, Rights and responsibilities (NDIS Commission) ↗The box wants policies and daily practice that actively prevent violence, abuse, neglect, exploitation and discrimination. Covers information about advocates, acting on every allegation, supporting the person affected, keeping records and preventing a repeat.
What a strong answer shows: Be specific about the first hours after an allegation.
Official standard: Core module, Rights and responsibilities (NDIS Commission) ↗Look for a governance structure, sized to your organisation, that meets financial, legal and contractual duties and oversees quality and safeguarding. Covers accountability, conflicts of interest and participant input.
What a strong answer shows: Be specific about who covers when the owner is away.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗A good answer shows a documented risk system, sized to your service, that identifies, analyses, prioritises and treats risks to participants, workers and the business, including incidents, complaints, emergencies and insurance.
What a strong answer shows: Show how a risk found in one house led to a real change.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗The box wants a quality system, sized to your organisation, that sets out how you meet the standards and the law. Covers an internal audit program and how evidence and feedback drive continuous improvement.
What a strong answer shows: Give one real example of something checked, found lacking and fixed.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗Look for each participant's consent to how their information is collected, used and shared, and how they access or correct it. Covers accurate, timely records and safe storage, retention and destruction.
What a strong answer shows: Make clear how consent is explained to a person who does not read, and how old records are destroyed.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗A good answer shows each person knows how to give feedback or complain, including outside your organisation and with an advocate. Covers a fair process following the Complaints Management and Resolution Rules, trained workers and review.
What a strong answer shows: Describe how a resident with limited speech raises a concern about staff they rely on.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗The box wants an incident system that follows the Incident Management and Reportable Incidents Rules, with all workers trained. Covers telling participants how their incidents were handled and reviewing causes and outcomes.
What a strong answer shows: Show how the person involved hears the outcome and what changed in the house afterwards.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗Look for documented skills and responsibilities for each role, with records of checks, qualifications and induction including the NDIS worker orientation program. Covers training, supervision, performance management, infection control and emergency workforce plans.
What a strong answer shows: Show how you confirm a worker is competent with a specific resident before working alone.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗A good answer shows operations prevent gaps in support, with a suitable person covering absences and vacancies. Covers sharing each person's documented preferences with workers before they start, and agreeing alternatives when changes cannot be avoided.
What a strong answer shows: Make clear how a new or agency worker learns a resident's routines before their first shift.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗The box wants emergency and disaster plans that the governing body develops, tests, reviews and communicates, consulting participants and their support networks. Covers keeping critical supports going and training every worker.
What a strong answer shows: Point to how plans were tested, adjusted and discussed with the people who live in the house.
Official standard: Core module, Provider governance and operational management (NDIS Commission) ↗Look for supports, entry criteria and any costs that are clearly defined and explained in a way each person understands. Covers reasonable adjustments and when supports can be withdrawn, never solely for a dignity of risk choice.
What a strong answer shows: Show how a prospective resident understands costs, criteria and the conditions for withdrawing supports.
Official standard: Core module, Provision of supports (NDIS Commission) ↗A good answer shows each person helps build their own plan, with risk assessments, preventive health and emergency arrangements. Covers regular reviews, updates when needs change, and plans workers understand and can readily access.
What a strong answer shows: Describe how the participant took part and how workers on shift learn what changed.
Official standard: Core module, Provision of supports (NDIS Commission) ↗The box wants service agreements developed with the participant, explaining supports and conditions in their preferred communication. Covers signed copies, emergency arrangements and, for SIL in SDA, documented arrangements with the SDA provider.
What a strong answer shows: For SIL, cover your arrangements with the SDA provider.
Official standard: Core module, Provision of supports (NDIS Commission) ↗Look for the least intrusive options and contemporary evidence-informed practice. Covers working with health and allied health providers with consent, involving people in choosing workers including gender for personal care, and training for specific needs.
What a strong answer shows: Show how residents have a say in which workers support them, especially for personal care.
Official standard: Core module, Provision of supports (NDIS Commission) ↗A good answer shows planned, documented transitions into and out of your service, worked out with the participant. Covers identifying risks, including temporary moves such as a hospital stay, and processes that are applied and reviewed.
What a strong answer shows: Cover temporary transitions as well as move-in and exit.
Official standard: Core module, Provision of supports (NDIS Commission) ↗The box wants evidence you work with each person and other providers to keep the support setting, including their home, safe. Covers health concerns, medical emergency protocols, escalation, infection control, PPE and easily identified workers.
What a strong answer shows: Explain how staff spot and escalate early health changes in a resident who communicates differently.
Official standard: Core module, Provision of supports environment (NDIS Commission) ↗Where you have access to a participant's money or property, look for management, protection and accounting, with use only by consent. Covers supporting people to spend as they choose and not giving financial advice.
What a strong answer shows: Make clear how the person decides what their money is spent on.
Official standard: Core module, Provision of supports environment (NDIS Commission) ↗A good answer shows clear records of each person's medication and dosage, and safe, secure storage accessed only by trained workers. Covers understanding of effects and side effects and what to do after a medication incident.
What a strong answer shows: Describe how worker competence is checked and what happens after an error is found.
Official standard: Core module, Provision of supports environment (NDIS Commission) ↗The box wants each person who needs mealtime management identified, with assessments and plans from qualified practitioners. Covers involving the person, trained workers, correct textures, safe storage, choking responses and enjoyable, nutritious menus.
What a strong answer shows: Show how choice, preferences and enjoyment shape meals, alongside safety and texture.
Official standard: Core module, Provision of supports environment (NDIS Commission) ↗Look for safe storage, handling and disposal of waste and infectious or hazardous substances, including used PPE, in line with current law. Covers trained workers, incident reporting and an emergency plan for spills.
What a strong answer shows: Name the actual waste in your houses and how each type is handled.
Official standard: Core module, Provision of supports environment (NDIS Commission) ↗A good answer shows decisions made by participants, not for them, with accessible information about supports in their home. Covers dignity of risk, mainstream services, guiding policies, nominees where needed, and worker training.
What a strong answer shows: Show how a worker helps a person reach their own decision, distinct from informed choice.
Official standard: Supported decision-making (NDIS Commission) ↗The box wants each person able to live in a safe, respectful home, with safeguards at home and in the community. Covers the NDIS Code of Conduct, conflict and bullying between residents, and informal safeguards like family and friends.
What a strong answer shows: Cover conflict between housemates and how safeguards are reviewed with residents.
Official standard: Safeguarding (NDIS Commission) ↗Look for workers in each home trained and assessed as competent in evidence-informed practice, including trauma-informed care, active support and supported decision-making. Covers mentoring, a practice vision, residents' say on who they live with, and rehearsed emergency plans.
What a strong answer shows: Describe how leaders check practice looks the same across every shift and worker.
Official standard: Practice governance (NDIS Commission) ↗Where you give both SIL and tenancy, look for separate agreements and managed conflicts of interest. Covers tenancy rights, keys, private space and the right to change SIL provider. The written agreement items on concerns, housemate conflict, vacancies and visitors apply to every participant.
What a strong answer shows: Show that agreements are separate and what that means for the resident.
Official standard: Agreements about tenancy, housing and support arrangements (NDIS Commission) ↗The blocks above tell you what each box is looking for. They do not write your answer, and that is where most people stall. So here is one, complete.
A/B Try a finished answer, live No email, no account. The facts it was written from, the full answer, the yellow parts you fill in and the A or B you pick.It is the largest part of the registration application: 28 boxes inside the NDIS Commission's application portal. Each box names one Practice Standard outcome and asks how your service delivers it. Each answer has to describe your own houses, and you cannot lodge the application until all 28 are filled in. Twenty-four come from the Core Module and four from the SIL supplementary module that commenced on 1 July 2026.
Almost certainly not. The free self-rating tools available in this market cover the four new SIL standards only — twenty-five quality indicators that you rate yourself as met, partly met or not evidenced. That is a useful gap analysis and it is worth doing. But it produces ratings, not answers, and it leaves the twenty-four Core Module questions — the larger part of the job — untouched. Rating an indicator and writing a 300-word answer to the portal are different tasks.
A policy pack is what an approved quality auditor reads at your Stage 1 desktop review, after you have lodged. It fills in none of the 28 boxes. The two are different purchases at different moments and you will most likely need both. We publish a full comparison of every Australian seller, with dated prices, at /vs.
Under 300 words is the practical target. Longer answers are not better: the assessor is checking whether you have described a real working arrangement, and padding makes the missing detail more obvious, not less. Each of ours is written to that length from a 12-question intake about your service.
Four are new: supported decision-making, safeguarding in shared living, practice governance for SIL, and the separation of tenancy from support. They are marked in the list above. They are also the four that any material written before mid-2026 gets wrong, including answers drafted by a general-purpose AI model trained before that date.
Yes. One complete answer is live on the home page at /#try, with no email and no account required, and four more are published in full at /kit, with the opening lines of the other 24. As far as we can establish, no other Australian seller in this market publishes a finished self-assessment answer as a sample.
Seven questions, about ninety seconds, no card and no email. You get a straight answer and a real number, not a sales pitch.
Take the free readiness check →Checked on 15 October 2026. The 28 outcome names above come from the NDIS Quality and Safeguards Commission pages below. The one-line summary under each name, what each box is looking for and what a strong answer shows are ours, in plain English, written against the official outcomes.