Applying or renewing? See which path you are on

Everything that happens,
including the parts
most services don't show you.

Six steps. What you do, what we do, what the government does, what each one costs, and what happens if something goes wrong. Read it before you spend anything. If you are registering as an NDIS provider for SIL, registration group 0138, this is the whole path, from the free check to the audit.

0Phone calls, ever
28 of 28Answers built around your service
2 business daysTo your draft
A$490Paid at the end, once — or 4 × A$122.50 with Afterpay
YouSTEP 1 · FREE

See exactly where you stand, in ninety seconds

What you're thinking“I don't know what I'm supposed to have done, and I don't want to be sold something before I understand my own situation.”

Seven questions, all taps, about ninety seconds. Your result appears on the screen the moment you finish. No email to wait for, no card, no call booked.

The result tells you which path you are on (a new application, a renewal, or already lodged), what's missing, a realistic timeline, and which pack fits.

Worth knowingThe check gives you a straight answer and a real number before you spend anything — whichever path you are on.
Your time90 seconds
CostFree
Card neededNo
silready.com/check
34%A lot to close off before you are ready to submithow ready you are to submit a complete application
✕
You haven't submitted a complete application yet. A half-finished form sitting in the portal doesn't count.
✕
Untailored template pack. Generic policies that don't match how a house actually runs are among the most commonly cited weaknesses.
!
The four newer SIL standards. They came in with the SIL module, so they are the newest part of the self-assessment.
✕
No auditor approached. Slots are the bottleneck, not your paperwork.
→
Budget separately: A$3,000–12,000+ for the audit itself, Sky Staff's published range. Paid to your auditor, not to us.
YouSTEP 2

Tell us how your houses actually run, before you pay a cent

What you're thinking“Am I about to be sent a giant form, or asked for documents I don't have?”

Nothing is charged on this page. The payment button does not even appear until your answers are in. We would rather find out the A$490 pack is wrong for you before you have paid for it than after. The form is mostly dropdowns and it asks about your real practice, not your ideal practice: how often you actually supervise, how many evacuation drills you actually ran.

That question style is deliberate. Documentation that does not match how a service actually runs is treated as a risk to the integrity of the audit, and is one of the weaknesses auditors most often cite. Answers built from your real frequencies are the opposite of a template.

Uploading documents is optionalSkip it entirely and we still deliver on time. If you have policies already we'll match your wording so the pack reads like you wrote it. Nothing here is required, and no participant's name should ever be uploaded.
Your time15 minutes
MostlyDropdowns
Required uploadsNone
silready.com/order
Your intake
Overnight support
Sleepover (staff on site, asleep)
How often do you actually supervise staff one-to-one?
Monthly, documented
Every few months, informally
Only when there's a problem
Evacuation drills in the last 12 months
None yet
Answer honestly. An inflated answer produces a document that fails at the audit.
YouSTEP 3

Now you pay. Not before.

What you're thinking“I am paying up front. What protects me if the pack is not what was promised?”

By the time you reach this screen you have already told us about your service, and we have already told you whether the A$490 pack fits it. Payment is handled by Square, and you can pay by card, Apple Pay, Google Pay, or Afterpay in four interest-free instalments of A$122.50 — which costs you nothing extra and does not change your delivery date. We never see or hold your card details. The receipt is in your inbox before you close the tab, and the charge on your statement reads SQ *SILREADY.

One payment. No deposit, no instalments to track, no invoice to chase, no subscription that quietly renews.

Your protection, stated plainlyIf we do not deliver within the time promised, you get a full refund. You don't have to argue for it.
Your time1 minute
MethodsCard · Apple Pay · Google Pay
checkout.square.site 🔒
Checkout
SIL Self-Assessment PackA$490.00
Your draft, within 2 business days of payment
Order totalA$490.00
Email address for receipt
Card number•••• •••• •••• ••••
MM / YY
CVV
Or Afterpay — 4 interest-free instalments of A$122.50
Pay A$490.00
Secure payment by Square · card, Apple Pay, Google Pay or Afterpay
UsSTEP 4

We write it. You do nothing at all.

What you're thinking“This is where it turns into three weeks of emails and a meeting I have to find time for.”

It doesn't. There is no call to schedule, no meeting, no portal to log into, no chasing. If something is genuinely ambiguous we send one short email with one question, and you can answer it from your phone in a sentence.

What lands in your inbox

✓
All 28 self-assessment answers, one per box the portal opens, each already under the 2,000-character limit
✓
Your 7 attachments, already named and set out the way an auditor reads them
✓
One page that walks you through it, in order, with a Copy button on every answer
✓
Your lodgement checklist, in the order the Commission asks for it
✓
3 auditor quote-request emails, written and ready to send, plus a shortlist of auditors still taking work
If we're lateYou get a full refund and you keep everything we've sent.
Your timeZero
SIL Self-Assessment Pack2 business days
Audit-Ready PackOpening soon
Your inbox
SIL Ready <hello@silready.com>
Your SIL Self-Assessment Pack is ready
Your draft, inside 2 business days of payment
📄
One page: your 28 answers, checklist and auditor emails
Policies, registers and the evidence map are the Audit-Ready Pack, not this one, and the A$490 comes off it.
📎
8 Word documents: 7 attachments + procedures manual
YouSTEP 5

Copy. Paste. Tick. Submit.

What you're thinking“Even with the documents, I'll be sitting in front of a government portal not knowing which bit goes where.”

Your page walks you through it, in order, section by section. Open one, press Copy, paste it in, tick it off. It remembers where you stopped.

Lodging in the Commission’s new portal? See the steps, each linked to the Commission’s page →

Under every answer is Before you paste this: the short list of what to do first, and what to sign. Anything still open is your to-do list before the audit, and you have three to nine months to close it.

Why the tick-list existsAn auditor interviews your support workers and checks that what the answer says is what actually happens. A modest claim that survives that interview is worth more than an impressive one that doesn't. If you can't tick something, email us and we rewrite that answer to match reality. That is free, up to two rewrite rounds per document within 24 months of delivery, the same limits as our non-conformity rewrite guarantee. Send them in one batch: a round is a set of changes, not a single answer. We will not write an answer describing something you don't do. Not delivering SIL yet? The answers describe only the arrangements you tell us you will put in place, written as how the service will run.
Your timeAbout 2 hours
Answers to paste28
Can you stop and resumeYes
Your SIL registration pack

This is the real page, not a picture of one. Type in the yellow. Pick A or B. It works right here.

1Core

Person-centred supports

The portal asks

Each participant accesses supports that promote, uphold and respect their legal and human rights and is enabled to exercise informed choice and control.

How she takes in information is confirmed once, under safe environment, and used the same way here: plain words, in person, one thing at a time. Changes reach her how much warning you give her when a worker or a shift changes, from me, not a worker at the door.

She keeps up with the people she wants to keep up with and the places she wants to keep going to, and my roster is built around them rather than the other way round…

283 words · 1,450 characters

Before you paste this
2Core

Individual values and beliefs

The portal asks

Each participant accesses supports that respect their culture, diversity, values and beliefs.

One sentence depends on you. Choose A or B and it drops into the answer.

Ella tells me what matters to her and I follow her lead: something her workers already fit around - a food, music, a family day.

Policy 14, my supported decision-making procedure, tells a worker to follow what matters to her culturally and in her faith. I added the missing lines and dated it the day you signed Policy 14…

311 words · 1,604 characters

Questions 3 to 28 arrive the same way, written around your service.
See a full pack, all four steps →

The Commission & your auditorSTEP 6

The part that isn't ours, and shouldn't be

What you're thinking“So do I actually get registered, or have I just bought paperwork?”

You've bought the paperwork and the plan. The decision belongs to an independent auditor and the NDIS Commission. That independence is precisely what makes a certification worth having. Anyone who tells you they can guarantee the outcome is telling you something they cannot deliver.

What happens, in order

1
The Commission generates your scope of audit the moment you submit
2
You email three approved auditors for quotes, free and non-binding, and we give you the wording
3
Stage 1: the auditor reviews your paperwork remotely
4
Stage 2: the auditor visits a house and talks to your staff
5
The Commission decides and issues your certificate
Book the auditor the same day you submitCitation Certification concluded all NDIS audit activity on 30 June 2026, the day before mandatory registration for SIL commenced. Auditor availability, not your paperwork, is the thing most likely to delay you. This costs you nothing and it is the single highest-value hour of the whole process.
Your time1 hour of emails
Elapsed3 to 9 months
What this actually costs you
LinePaid to
NDIS application feeThe Commission charges nothing to applyA$0
SIL Self-Assessment PackUs. Once. No subscription.A$490
Certification auditYour independent auditor. Not us. Sky Staff's published range, varying with size, sites and scope. Get three quotes.A$3,000–12,000+
Worker screening, per workerYour state government, if any are missingA$100–160
We publish the audit cost because finding out about it later is the thing that makes people feel misled. Full cost breakdown and sources.

Don't take our word for the quality.
Read a real answer, in full.

This is one of the 28, exactly as it is delivered. It was written for a fictional three-house provider so you can judge the standard before you spend anything.

Answer 11 of 28 · Incident management
The portal asks: How do you identify, manage, report and learn from incidents?

Any worker who witnesses or learns of an incident makes the participant safe first, then reports it to the on-call Service Manager immediately and completes an Incident Report before the end of their shift. On-call is staffed twenty-four hours at Quillbrook Living and the number is displayed in every house.

Every incident is entered in the Incident Register. Five categories must be notified to the NDIS Commission within twenty-four hours: death, serious injury, abuse or neglect, unlawful sexual or physical contact, and sexual misconduct. A detailed follow-up report is then provided within five business days of that notification. The unauthorised use of a restrictive practice sits in a separate class and is notified within five business days, or within 24 hours if it caused harm. Both sets of categories and both timeframes are printed on the Incident Report form so a worker does not have to recall them at 2am.

Each incident is investigated proportionately to its seriousness. The investigation records what happened, the root cause, what was done, and what will change. The participant and, with consent, their family are told the outcome.

Incident trends by type, house and time of day are reviewed monthly at governance. Where a trend appears, the resulting change is recorded in the Continuous Improvement Register.

1,283 characters, inside the portal's 2,000 limit, with room to add a detail of your own. Notice the timeframes are split into two classes: mixing them up is an easy mistake to make.
Start for A$490, paid at the end
  • Payment is the last step
  • A$490 fixed, nothing added
  • Afterpay 4 × A$122.50
  • Card never touches this site
  • Draft in 2 business days or full refund
  • 24-month rewrite guarantee (2 rounds)
Read four more answers, in full

Written within 2 business days. You then have 7 days after it lands to check it against your real service and ask for a full refund. Two different clocks: 2 days is how fast we write, 7 days is how long you get to change your mind.

Three things we don't do

Knowing what a service refuses to do tells you more than knowing what it promises.

We don't lodge it for you

You sign in to the portal with your own PRODA account or myID, a personal login tied to one human being, and the application is a legal attestation in your name. Anyone offering to log in and submit as you is offering something that puts you at risk, not them.

We don't guarantee approval

An independent auditor and the Commission decide. We guarantee the documents, the timing, and a refund if we miss either. A guarantee of approval from a documentation service isn't a guarantee. It's a sales line.

We don't get on the phone

This is a design decision, not a limitation. Every question we answer in writing becomes something we fix for the next person. Calls disappear; written answers compound. You also never get chased by a salesperson.

Start where it costs nothing.

Seven questions, ninety seconds, and a straight answer about where you actually stand, with a real number next to it.

Free readiness checkSee the two packs